Terms of Service
Grace and Eleanor | graceandeleanor.com Last Updated: April 2025
Welcome to Grace and Eleanor. By accessing or using graceandeleanor.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
1. General
These Terms of Service govern your use of the Grace and Eleanor website and the purchase of products from our store. By placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are under 18, you may only use our site with the involvement of a parent or guardian.
2. Products
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. We currently sell and ship within the United States only. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display our products as accurately as possible, but we cannot guarantee that your screen's display of colors or details perfectly reflects the actual appearance of items.
3. Pricing & Payment
All prices are listed in US dollars (USD). We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of ordering. We accept all major credit cards and any additional payment methods displayed at checkout. Sales tax will be applied where required by law.
4. Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion — for example, if an item is out of stock or if we suspect fraudulent activity. If we cancel your order after payment has been collected, you will receive a full refund. An order confirmation email does not constitute final acceptance of your order until the item has been shipped.
5. Shipping & Delivery
Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by carriers, weather, or other circumstances outside our control. Risk of loss and title for items pass to you upon delivery to the shipping carrier. Please refer to our Shipping Policy for full details.
6. Returns & Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service. We encourage you to review that policy before placing your order.
7. Cancellations
Order cancellations may be requested within a limited window after purchase. Please refer to our Order Cancellation Policy for full details on eligibility and how to submit a cancellation request.
8. Intellectual Property
All content on graceandeleanor.com — including images, text, logos, graphics, and branding — is the property of Grace and Eleanor and may not be reproduced, distributed, or used in any form without our prior written permission.
9. Disclaimer of Warranties
Our website and products are provided "as is" without any warranties, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Grace and Eleanor shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the products purchased through it. Our total liability to you shall not exceed the amount you paid for the relevant order.
11. Governing Law
These Terms of Service are governed by the laws of the State of Arizona, USA. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Maricopa County, Arizona.
12. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to our website with a revised date. Your continued use of our website after any changes are posted constitutes your acceptance of the updated terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: info@graceandeleanor.com Website: graceandeleanor.com
We aim to respond to all inquiries within 24–48 hours.